Revolutionize Your Customer Engagement with Agentic Workflows

Seamlessly integrate WhatsApp and Twilio to create intelligent, automated customer interactions that feel personal and responsive.

WhatFlow.ai Animated Illustration

Key Features

Our platform combines the power of WhatsApp, Twilio, and AI to create seamless customer experiences

AI-Powered Agents

Intelligent virtual agents that understand context and customer needs to provide personalized assistance.

Real-Time Messaging

Instant two-way communication through WhatsApp, the platform your customers already use and love.

Workflow Automation

Create complex business workflows that execute automatically, saving time and reducing errors.

Seamless Integration

Connect with your existing systems and databases for a unified customer experience.

Analytics & Insights

Comprehensive reporting on customer interactions, agent performance, and business outcomes.

Enterprise Security

End-to-end encryption and compliance with global data protection regulations.

How WhatFlow.ai Works

Understanding the power of agentic workflows in customer engagement

1

Customer Initiates Contact

Customers reach out through WhatsApp using a familiar interface they already trust.

2

AI Agent Processes Request

Our intelligent agents analyze the request, understand context, and determine the appropriate workflow.

3

Workflow Execution

The platform automatically executes the relevant business processes, accessing required systems and data.

4

Real-Time Response

Customers receive immediate, personalized responses that address their specific needs.

Use Cases

Discover how our agentic workflows powered by WhatsApp can transform your business operations

Customer Support Automation

  • Automate responses to FAQs using WhatsApp chatbots to reduce manual effort and improve response times.
  • Handle high volumes of customer inquiries, including order tracking, appointment scheduling, and service requests.

Personalized Marketing Campaigns

  • Send tailored promotional messages, discounts, and product recommendations directly to customers.
  • Utilize interactive elements such as buttons and product catalogs to enhance engagement and simplify purchasing.

Transactional Notifications

  • Automatically send order confirmations, shipping updates, payment reminders, or appointment alerts.
  • Ensure customers receive real-time updates to stay informed and engaged.

Lead Generation and Qualification

  • Use WhatsApp for click-to-WhatsApp ads or website integrations to collect leads.
  • Automate lead qualification by asking relevant questions via a chatbot before routing to the sales team.

Internal Team Collaboration

  • Enable collaboration on customer queries through shared inboxes.
  • Assign conversations to specific team members for faster resolution and better accountability.

Event Marketing and Engagement

  • Promote events or webinars with personalized invitations and automated follow-up reminders.
  • Provide real-time support for attendee queries to boost event participation.

E-Commerce Integration

  • Integrate WhatsApp with e-commerce platforms for seamless shopping experiences.
  • Allow customers to browse product catalogs, place orders, and make payments directly within WhatsApp.

Feedback Collection

  • Use WhatsApp to gather customer feedback or conduct post-interaction surveys.
  • Automate follow-ups based on survey responses to improve customer satisfaction.

Cost-Effective Communication

  • Leverage WhatsApp's cost-effective pay-per-conversation model to replace traditional channels like SMS or email.
  • Engage customers on a platform they use daily, resulting in higher response rates.

Powerful Integrations

Leveraging industry-leading platforms to deliver exceptional customer experiences

WhatsApp Business API

Connect with over 2 billion WhatsApp users worldwide. Our platform makes it easy to implement the WhatsApp Business API for seamless customer engagement.

// Example: Initialize WhatsApp client
const whatsapp = new WhatsAppClient({
  accountSid: 'YOUR_ACCOUNT_SID',
  authToken: 'YOUR_AUTH_TOKEN',
  fromNumber: 'whatsapp:+1234567890'
});

Twilio Communication APIs

Twilio powers our multi-channel communication infrastructure, enabling seamless messaging, voice, and video interactions through a single unified API.

// Example: Send message with Twilio
const twilioClient = require('twilio')(
  process.env.TWILIO_ACCOUNT_SID,
  process.env.TWILIO_AUTH_TOKEN
);

twilioClient.messages.create({
  body: 'Your appointment is confirmed',
  from: 'whatsapp:+1234567890',
  to: 'whatsapp:+0987654321'
});
Integration Illustration

Simple, Transparent Pricing

Choose the plan that fits your business needs

Starter

Free

Perfect for small businesses just getting started with agentic workflows

  • 1 WhatsApp Business Number
  • Up to 500 messages per month
  • 3 Basic AI Agents
  • Basic Analytics
  • Basic Workflow Automation
  • WhatsApp and Email Support

Pro

99 € /month

Ideal for growing businesses with advanced automation needs

  • 3 WhatsApp Business Numbers
  • Up to 5,000 messages per month
  • 10 Advanced AI Agents
  • Advanced Analytics & Reporting
  • Custom Workflow Automation
  • Priority Support
  • CRM Integration
  • API Access

Enterprise

Custom

Tailored solutions for large organizations with complex requirements

  • Unlimited WhatsApp Business Numbers
  • Unlimited messages
  • Unlimited AI Agents
  • Enterprise-grade Analytics
  • Custom AI Model Training
  • Advanced Integrations
  • Dedicated Account Manager
  • 24/7 Premium Support
  • Service Level Agreement (SLA)

Ready to Transform Your Customer Engagement?

Start using WhatFlow.ai today and experience the power of intelligent automation through WhatsApp.

Request a Demo on WhatsApp

Get in Touch

Have questions? We're here to help.

Our Location

Amsterdam,
Netherlands

Email Us

info@whatflow.ai

Call Us

+3197010288850

WhatsApp

+3197010288850

WhatFlow.ai Support

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👋 Hi there! How can we help you today? Our team is ready to assist with any questions about WhatFlow.ai.

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